Donna is the best realtor I have had in 30 years and over 4 states. She is very knowledgeable, pleasant and efficient. Anytime I asked for help she was available. She provided names of contractors if she knew them. If she did not know she found it for me. She is extremely fast in replying to texts, even late at night. This made my life very easy. I have always been the main contact whenever we buy or sell a house. I like to find on the internet the houses and tell it to my realtor. Donna was fast about any homes I told her about. She would go there on a visit for me and take video of the property and send it to me. This made it easy to weed out homes not suitable for us. I have never had a realtor who did this for me. It felt like I was in Ohio myself and seeing the homes, when in reality I was in a different state. I could narrow my list down to less than 5 homes. We were able to check out the homes over the 4th of July weekend. We actually ended up getting a different home but the houses were checked, selection was made, and offer was made all on the same weekend!!!! She even got a birthday cake and balloons for my son as I was in a different state.When it was time to negotiate after inspection, she was the best I ever had!! There were major issues with the house we wanted and she got us a good deal from the sellers. She made the transition as smooth as possible. My son is allergic to cats and she paid to steam cleaned the carpets out of her pocket when the sellers did not. We moved to Ohio to live with our son. She knew how important it was to me that we had the house as close to clean as we could because of his allergies. The sellers were as unreasonable as you can imagine. Their realtor was the worst realtor I have ever seen in my life. They decided to change the contract as far as occupancy was concerned. I was ready to walk away 2 days before closing! The worst people I ever dealt with in my life. That realtor deserve to not ever sell a house:(:( Buying a half million dollar house with all I wanted with arthritis should have been a wonderful experience. The inflexibility of the seller and the rudeness and constant whining of the realtor made it the worst experience ever for me. This is the 6th house we have bought so I think I know how professional realtors need to work. Donna was a shield and took care of everything without getting me more annoyed. She was a God sent and made sure it went forward. Even with all these headaches she did the best and went above and beyond anything I expected. I will Absolutely use her services in future if needed. I would Absolutely recommend her to anyone who asks me.